Commercial Business Partner
Advertised by Charlie Close
Crewe - Aviation & Automotive
Belgium - Ronse
Customer Service Advisor - Ronse
Department
Aviation & Automotive
Locations
Belgium - Ronse
Advertised By
Laura Musmeci
Customer Service Advisor
Location: Ronse, on-site
Salary: 2,500–3,000€ gross
Location: Ronse, on-site
Salary: 2,500–3,000€ gross
Nter Talent is supporting a fast-growing global business specialising in mobility solutions in their search for a Customer Service Advisor to strengthen their team in Ronse. With a wide range of services including fuel cards, telematics, EV charging stations, telecom, and more, this company provides smart solutions to businesses worldwide.
Your Role:
As a Customer Service Advisor, you are a key player in ensuring an outstanding customer experience. You provide exceptional support, think in solutions, and make sure customers feel heard and helped.
Responsibilities:
• Answer customer inquiries via phone and email
• Provide clear information about products and services
• Quickly and efficiently resolve issues or complaints
• Proactively reach out to customers with service updates and promotions
• Spot opportunities for cross-selling and upselling
• Collaborate with internal departments to handle more complex customer needs
• Provide clear information about products and services
• Quickly and efficiently resolve issues or complaints
• Proactively reach out to customers with service updates and promotions
• Spot opportunities for cross-selling and upselling
• Collaborate with internal departments to handle more complex customer needs
Requirements:
• Professional level of Dutch and French (English is a plus)
• Customer service experience is desirable
• Strong communication skills – both verbal and written
• Stress-resistant, patient, and able to multitask
• MS Office and Outlook use
Benefits:
• Meal vouchers and eco vouchers
• Holiday pay, 13th month & life insurance after 6 months of service
• Annual international incentive trips for top performers (e.g. Mallorca, Rome)
• Early finish on Fridays (16:00)
• 20 vacation days + 6 additional ADV days