Head of Middle Mile

Role Overview
The Head of Middle Mile will be responsible for overseeing and optimizing the middle-mile transportation network, ensuring efficient movement of freight from manufacturing site to ports, distribution centres, cross-docks, and fulfilment hubs. This is a senior leadership role within a fast-growing 3PL, focused on operational excellence, cost control, carrier performance, and cross-border coordination, particularly with Mandarin-speaking partners and stakeholders.

This role will play a critical part in scaling network capacity, improving service levels, and driving continuous improvement across domestic and international middle-mile operations.

Key Responsibilities
• Own and lead the middle-mile strategy, execution, and performance across the 3PL network
• Manage transportation flows between ports, cross-docks, and distribution centres, ensuring on-time, cost-effective execution
• Build and manage relationships with domestic and international carriers, drayage providers, and linehaul partners
• Act as a key liaison with Mandarin-speaking partners, suppliers, and overseas operations to ensure seamless communication and execution
• Develop and track KPIs related to cost per mile, on-time performance, capacity utilization, and service reliability
• Drive continuous improvement initiatives focused on network optimization, route efficiency, and cost reduction
• Oversee carrier procurement, rate negotiations, contract compliance, and performance management
• Partner cross-functionally with warehousing, last-mile, customer success, finance, and technology teams
• Support network expansion, peak planning, and capacity planning initiatives
• Lead, mentor, and develop middle-mile operations and transportation teams
• Ensure compliance with all DOT, safety, and regulatory requirements

Qualifications & Experience
• 8+ years of experience in transportation, logistics, or supply chain operations, preferably within a 3PL environment
• Proven experience leading middle-mile, linehaul, or regional transportation operations at scale
• Fluent in Mandarin and English (spoken and written) – required
• Strong understanding of domestic and international freight movement, including port operations and drayage
• Experience negotiating carrier contracts and managing transportation budgets
• Data-driven mindset with experience using TMS platforms, dashboards, and performance metrics
• Demonstrated ability to lead teams, manage change, and scale operations in a high-growth environment
• Strong communication and stakeholder management skills across cultures and regions

Preferred Experience
• Experience supporting cross-border or Asia–US logistics operations
• Background in network design, transportation engineering, or optimization
• Exposure to e-commerce or high-volume distribution networks

Why This Role
This is a high-impact leadership opportunity to build and scale middle-mile operations for a growing 3PL, with significant visibility and influence across the organization. The role offers the chance to shape strategy, lead teams, and work closely with global partners in a dynamic logistics environment.