Operations Manager

Operations Manager

Remote (UK) | Future Hybrid (London)

£40,000–£45,000 + Benefits + International Travel

Build the operational backbone of an innovative business transforming the future of clean technology.

Not every Operations Manager role is about maintaining existing processes.

Some are about building them.

Our client is an ambitious, international technology business operating at the intersection of engineering, biotechnology and sustainable energy. Following continued growth, they’re looking to appoint an Operations Manager who will play a pivotal role in shaping how the business operates as it scales internationally.

Reporting directly to the President of Operations, you’ll become one of the key people responsible for creating the systems, processes and operational infrastructure that support a growing global organisation.

This is an outstanding opportunity for someone who enjoys variety, takes ownership naturally and gets genuine satisfaction from making businesses run more efficiently.

The Opportunity

This is a broad, hands-on operational role where you’ll work across multiple business functions rather than sitting within a single department.

You’ll have responsibility across:

International Logistics

Procurement & Supplier Management

IT Coordination

Operational Systems

SharePoint & Document Management

Compliance

Health & Safety Support

Some areas you’ll own from day one, whilst others you’ll develop alongside senior leadership as the business continues to grow.

If you enjoy solving problems, improving processes and building operational excellence, this role offers genuine autonomy and long-term progression.

Key Responsibilities

International Logistics

Take ownership of the company’s international shipping operations, ensuring products, equipment and materials move efficiently across multiple countries.

Responsibilities include:

Managing relationships with global logistics providers including DHL, FedEx and other international carriers

Setting up and maintaining freight and courier accounts

Coordinating domestic and international shipments

Monitoring deliveries and proactively resolving customs or import/export issues

Developing scalable shipping processes for the wider business

Supporting expansion into new international markets through customs and logistics planning

Procurement & Supplier Management

Develop strong supplier partnerships while helping build scalable procurement processes.

You’ll be responsible for:

Opening and managing supplier accounts

Negotiating pricing, payment terms and lead times

Managing supplier relationships

Maintaining supplier databases and documentation

Supporting purchasing activities across the business

Building procurement processes that support future growth

IT & Business Systems

Act as the internal operational contact for day-to-day technology requirements.

You’ll work closely with an external IT provider to ensure employees have the tools they need to perform effectively.

This includes:

User access management

Device coordination

Software administration

Managing IT requests

Supporting new system implementations

Identifying opportunities to improve operational efficiency

Document Management & SharePoint

Support the implementation and maintenance of effective document management systems.

Responsibilities include:

Organising SharePoint and document libraries

Developing logical file structures

Improving document control

Creating consistent naming conventions

Supporting information governance across the business

Compliance & Operational Governance

Working closely with senior leadership, you’ll support operational compliance across multiple locations.

This includes:

Supporting Health & Safety initiatives

Maintaining compliance documentation

Monitoring regulatory changes

Assisting with operational policies

Supporting audits where required

Helping ensure operational best practice

About You

We’re looking for someone who enjoys building structure, improving processes and taking ownership.

You’ll be naturally organised, commercially aware and comfortable managing multiple priorities simultaneously.

This role would suit someone from an Operations, Logistics, Supply Chain or Business Services background who enjoys working across different areas of a business rather than specialising in one.

You won’t need someone to tell you what to do every day—you’ll identify opportunities, solve problems and make things happen.

Essential Experience

Previous experience within an Operations, Logistics, Supply Chain or Business Services environment

Practical experience managing international freight and customs documentation

Knowledge of global courier providers such as DHL, FedEx or similar

Experience managing supplier relationships and procurement activities

Strong organisational and project coordination skills

Experience creating or improving operational processes

Excellent communication skills

Ability to work independently within a fast-moving environment

Strong Microsoft Office skills and confidence learning new systems

Desirable Experience

Experience within a start-up or scale-up environment

International logistics across the UK, Europe and Asia

SharePoint administration

ERP or procurement systems

Compliance or Health & Safety exposure

Engineering, manufacturing or laboratory environments

German language skills

What’s On Offer

£40,000–£45,000 basic salary

Fully remote working for the first six months

Future hybrid working (London)

Flexible working hours with core hours between 10:00am–4:00pm

25 days annual leave plus Bank Holidays

3% employer pension contribution

£1,000 annual wellbeing allowance

International travel across Europe and Asia

Significant autonomy and ownership

Direct exposure to senior leadership

The opportunity to build operational processes from the ground up

Genuine long-term career progression within a rapidly growing international business

Working Arrangements

The role is fully remote for at least the first six months.

Following the establishment of a London office, the position will move to a hybrid model of up to three days per week in the office, with a minimum of four weeks’ notice before any change.

There will be occasional international travel, including visits across Europe and periodic trips to Asia to support suppliers, manufacturing partners and operational projects.

As with many growing businesses, there may occasionally be periods where additional flexibility is required. In return, you’ll have the opportunity to work in a highly collaborative environment where your contribution will have a genuine impact on the future direction of the business.

Why Apply?

This isn’t a traditional Operations Manager position.

It’s an opportunity to become one of the people responsible for building the operational foundations of a growing international business.

If you’re someone who enjoys bringing order to complexity, improving the way organisations work and making a visible impact, we’d love to hear from you.

Apply today to find out more about this exciting opportunity