Regional Operations Manager
London
£60,000–£65,000 + Benefits
Are you an experienced Operations Manager who enjoys building new sites, launching services and creating structure in fast-moving environments? Do you have experience managing multi-site logistics, delivery, warehousing or fulfilment operations across London?
If you’re looking for a hands-on role where you can lead a major network rollout and have a genuine impact on how an operation is built, this could be a great opportunity.
We’re partnering with a fast-growing logistics organisation that is looking for a Regional Operations Manager to support the launch and growth of a new rapid delivery network across London. This is a key role within the business, where you’ll take responsibility for launching 15–20 micro-warehouse locations, onboarding operational partners, supporting new customer launches and ensuring service standards remain consistently high across the network.
The Role
· You’ll be responsible for leading the operational rollout of new locations across London, ensuring each site is fully prepared, operationally ready and able to deliver a high-quality service from launch.
· Key responsibilities include:
· Leading the operational launch of 15–20 micro-warehouse locations across London.
· Coordinating site readiness across facilities, equipment, people and operational processes.
· Managing multiple site launches and operational workstreams at the same time.
· Providing hands-on operational leadership during launch and go-live periods.
· Supporting the selection and onboarding of operational service partners.
· Training partners on operational standards, processes and service expectations.
· Monitoring partner performance and driving accountability against agreed KPIs.
· Supporting the onboarding and operational integration of new customers.
· Acting as a key operational contact during customer launch periods.
· Ensuring consistent service quality across all locations.
· Identifying and resolving operational issues, risks and bottlenecks quickly.
· Creating scalable processes that can support continued business growth.
· Working closely with internal teams, customers, suppliers and external operational partners.
· Travelling extensively across London to support sites and live operations.
About You
· You’ll be someone who is commercially aware, resilient and comfortable taking ownership within a fast-paced operational environment.
You’ll likely have experience within environments such as:
· Logistics, Rapid delivery, Final mile delivery, Warehousing, Fulfilment, Distribution, Multi-site operations, Retail operations, Transport or supply chain
You’ll also have:
· Previous experience in an Operations Manager, Regional Operations Manager, Area Manager or Multi-Site Manager role.
· Experience launching new operational sites, services or customer accounts.
· Strong experience managing multiple locations or operational workstreams.
· Experience working with third-party suppliers or operational service partners.
· Strong problem-solving and decision-making skills.
· The ability to remain calm and effective under pressure.
· Excellent communication and stakeholder management skills.
· A hands-on leadership style and willingness to support directly when required.
· The ability to work in an evolving environment where processes are still being developed.
· Strong organisational skills and the ability to manage changing priorities.
· The flexibility to travel regularly across London.
What’s on Offer?
· Salary of £60,000–£65,000.
· Hybrid working with regular travel across London.
· The opportunity to lead the launch of a major new logistics network.
· A high-impact role with genuine ownership and autonomy.
· The chance to shape operational processes from the ground up.
· Exposure to senior stakeholders, customers and operational partners.
· The opportunity to join a growing business at an important stage of its development.
If you’re an experienced operations leader who enjoys building, launching and improving multi-site operations and wants a role where you can make a visible impact, apply today.