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Regional Operations Manager


  • 65000
  • London, England, United Kingdom

Regional Operations Manager

London

£60,000–£65,000 + Benefits

Are you an experienced Operations Manager who enjoys building new sites, launching services and creating structure in fast-moving environments? Do you have experience managing multi-site logistics, delivery, warehousing or fulfilment operations across London?

If you’re looking for a hands-on role where you can lead a major network rollout and have a genuine impact on how an operation is built, this could be a great opportunity.

We’re partnering with a fast-growing logistics organisation that is looking for a Regional Operations Manager to support the launch and growth of a new rapid delivery network across London. This is a key role within the business, where you’ll take responsibility for launching 15–20 micro-warehouse locations, onboarding operational partners, supporting new customer launches and ensuring service standards remain consistently high across the network.

The Role

· You’ll be responsible for leading the operational rollout of new locations across London, ensuring each site is fully prepared, operationally ready and able to deliver a high-quality service from launch.

· Key responsibilities include:

· Leading the operational launch of 15–20 micro-warehouse locations across London.

· Coordinating site readiness across facilities, equipment, people and operational processes.

· Managing multiple site launches and operational workstreams at the same time.

· Providing hands-on operational leadership during launch and go-live periods.

· Supporting the selection and onboarding of operational service partners.

· Training partners on operational standards, processes and service expectations.

· Monitoring partner performance and driving accountability against agreed KPIs.

· Supporting the onboarding and operational integration of new customers.

· Acting as a key operational contact during customer launch periods.

· Ensuring consistent service quality across all locations.

· Identifying and resolving operational issues, risks and bottlenecks quickly.

· Creating scalable processes that can support continued business growth.

· Working closely with internal teams, customers, suppliers and external operational partners.

· Travelling extensively across London to support sites and live operations.

About You

· You’ll be someone who is commercially aware, resilient and comfortable taking ownership within a fast-paced operational environment.

You’ll likely have experience within environments such as:

· Logistics, Rapid delivery, Final mile delivery, Warehousing, Fulfilment, Distribution, Multi-site operations, Retail operations, Transport or supply chain

You’ll also have:

· Previous experience in an Operations Manager, Regional Operations Manager, Area Manager or Multi-Site Manager role.

· Experience launching new operational sites, services or customer accounts.

· Strong experience managing multiple locations or operational workstreams.

· Experience working with third-party suppliers or operational service partners.

· Strong problem-solving and decision-making skills.

· The ability to remain calm and effective under pressure.

· Excellent communication and stakeholder management skills.

· A hands-on leadership style and willingness to support directly when required.

· The ability to work in an evolving environment where processes are still being developed.

· Strong organisational skills and the ability to manage changing priorities.

· The flexibility to travel regularly across London.

What’s on Offer?

· Salary of £60,000–£65,000.

· Hybrid working with regular travel across London.

· The opportunity to lead the launch of a major new logistics network.

· A high-impact role with genuine ownership and autonomy.

· The chance to shape operational processes from the ground up.

· Exposure to senior stakeholders, customers and operational partners.

· The opportunity to join a growing business at an important stage of its development.

If you’re an experienced operations leader who enjoys building, launching and improving multi-site operations and wants a role where you can make a visible impact, apply today.

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